The questions people ask most about Gessraha Pharmacies

Yes. The Tanta branch (Mall El Safwa) and the Kafr El-Zayat branch are open 24 hours, every day including Friday.

The Tanta branch is inside Mall El Safwa on El Bahr Street, Awal Tanta. The Kafr El-Zayat branch is on Gamal Abdel Nasser Street, next to the National Bank of Egypt and opposite the Kafr El-Zayat bus and taxi stand.

Tanta branch, Mall El Safwa: landline 040 3412070, WhatsApp 010 12222727.

Mobile and WhatsApp: 010 23446777. Landline: 040 2540056 or 040 2534253.

Gessraha Pharmacies in Tanta (Mall El Safwa, El Bahr Street) and Kafr El-Zayat (Gamal Abdel Nasser Street) are open 24 hours. Open the branch page and tap “Directions” to open Google Maps straight to the branch.

The branches work 24 hours, every day of the week. If you're unsure about a particular holiday, call the branch before you go.

Yes, from both branches. In Kafr El-Zayat, delivery runs daily from 9 am to midnight to all areas of Kafr El-Zayat. In Tanta, delivery is available within Tanta; call the branch for hours and areas.

Yes. As soon as your order leaves the branch, you get a tracking link on your phone. Open it to see where your order is and when the courier will arrive, without having to call.

Delivery has a fee that varies by area, and the pharmacist tells you the fee before the order goes out.

Take a clear photo of the prescription or type the product name, and send it to the branch's WhatsApp with your address. The pharmacist replies with availability and prepares the order for delivery or pickup.

Yes. Include their address and phone number in the order, as long as the address is within the delivery area.

Yes. We accept cash, bank cards and contactless mobile payment (NFC).

Medicines that don't need a prescription, such as some pain relievers and simple cold remedies, can be bought after asking the pharmacist. Prescription-only medicines are dispensed only with a doctor's prescription.

If there is an equivalent with the same active ingredient and strength, the pharmacist will explain the difference. We never switch an item without your consent.

The pharmacist tells you clearly before preparing the order and suggests available alternatives if there are any.

The pharmacist explains each medicine when you collect your prescription: how many times a day, before or after food, and when to continue or stop. If you forget, call the branch.

Yes. Call the branch at any time, and the pharmacist will answer your questions about medicines, doses and interactions.

No. A cold is viral and antibiotics have no effect on it. Only a doctor can decide whether there is a bacterial infection that needs an antibiotic.

Some pain relievers and cold remedies can affect blood pressure or interact with your medicines. Tell the pharmacist about your long-term medicines before taking anything new.

Yes, at the Kafr El-Zayat branch. In Tanta, ask the branch.

Yes. Send the prescription or a photo of the boxes before your medicine runs out, and we'll prepare or deliver it.

Yes, along with feeding essentials and baby skincare. The pharmacist will help you choose the right formula for your baby's age.

We stock products from the best-known pharmacy skincare brands, and availability varies between branches. Send the product name on WhatsApp or call the branch.

A moisturiser with ceramides and glycerin, and for cracked areas a cream with urea. Tell the pharmacist your skin type and they'll recommend the right one.

A shampoo with zinc pyrithione, ketoconazole or salicylic acid, left on the scalp for 3 to 5 minutes. The pharmacist will choose one for your hair type.